Responsive Customer Service

Earlier today I was sitting at my Mac working on Gina’s next podcast episode when I got a notification of a new email. I don’t get a lot of email and very little of it is actually important so I don’t know why I have notifications enabled, but whatever.

It was interesting though because it said Welcome to Woopra! Set up in 30 seconds and honestly my first thought was – what the fuck is Woopra? I have been working on this podcast for a while so it wasn’t something I just did, and it’s been a busy day but I was pretty sure I would have remembered signing up for something called Woopra! I never signed up for Woopra!

So I did a search through my email, and holy shit – I had signed up for Woopra. I just didn’t remember. How could I not remember?

Photo of email search showing two emails from Woopra Support received 17 years apart.

The earlier email I found was to let me know that mythermos.com has been approved. I haven’t posted at My Thermos since the Truman Administration.

I looked at the date and I guess I signed up over 17 years ago, and this is the first and only email I have received from them since – to Welcome Me.

I feel welcomed – wouldn’t you?


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